Refund and Cancellation Policy
Last Updated: September 21, 2026
This policy outlines your rights regarding subscription cancellations and refunds for digital services purchased through Uspehov Academy.
1. Subscription Cancellations
- Process: You may cancel your subscription at any time directly through your account dashboard or by contacting our support team.
- Access After Cancellation: Upon canceling a subscription, you will retain full access to all paid features until the end of your current paid billing cycle.
- Future Billing: Once canceled, you will not be charged for any subsequent billing periods.
2. Refund Eligibility
Because Uspehov Academy provides immediate access to digital educational goods, downloadable past papers, and AI resources, our refund policy is strictly structured to protect our intellectual property:
- Monthly Subscriptions: All monthly subscription payments are strictly non-refundable once the billing cycle has commenced. We strongly encourage users to utilize our free trial period to evaluate the platform prior to committing to a paid monthly plan.
- Annual Subscriptions (7-Day Consideration Period): If you purchase an annual subscription, you may request a full refund within seven (7) days of your initial purchase, provided that you have not excessively downloaded curriculum materials or past papers during that time.
- Renewals:We do not offer refunds for automatic subscription renewals (monthly or annual). It is the user's responsibility to cancel the subscription before the renewal date.
3. Exceptional Circumstances
Refunds outside the standard eligibility windows may be granted at our sole discretion under the following circumstances:
- Duplicate charges resulting from a technical error.
- Extended platform downtime rendering the service completely unusable for more than 72 hours.
4. Processing Refunds
- To request an eligible refund, email support@uspehov.co with your account details and the reason for the request.
- Approved refunds will be processed and returned to the original payment method within 5 to 10 business days, depending on your bank or payment gateway.